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National Account Manager Job Description

The National Account Manager is responsible for managing strategic customer accounts at a national level, maximising all opportunities for sales within the accounts.

Duties of the National Account Manager

  • Managing large company accounts for the company an building relationships with key personnel.
  • Networking within national accounts in order to secure all business opportunities.
  • Ensuring internal company functions give the highest level of customer service to national accounts.
  • Monitoring incoming orders and ensuring these are fulfilled effectively.
  • Holding regular monthly meetings with internal stakeholders about key accounts.
  • Investigating and resolving queries and issues raised by national accounts.
  • Taking a proactive approach to account management.
  • Arranging meetings with all relevant decision makers within the customer.
  • Holding business reviews to assess opportunities for sales.

Background of the National Account Manager

  • Previous experience managing national accounts for a similar company.
  • Excellent interpersonal skills and a proven track record of growing business within large accounts.
  • A full driving licence is essential for the position.
  • Proven track record of working to KPI’s and achieving targets

Should you require assistance recruiting for a National Account Manager then please do not hesitate to contact our specialist sales recruitment team on 0207 125 0460 alternatively you can email us at we’ll get straight back to you.

The next position on the career ladder for a national account manager would be either head of sales or director of sales.

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